SAP Fiori is a new UX for SAP software and applications. It is a welcome shift from the traditional  UI aimed at maximizing efficiency during use; to a more current UX that puts the end-user at the forefront.  According to Thomas Reiss, the Vice President of SAP User Experience Product Management, Fiori is focused on ensuring consistency across SAP’s portfolio, as well as enhancing the overall user experience by embedding intelligence, natural language interaction, and information from multiple systems to help users get their work done more easily. This blog explores ways in which SAP users in an intelligent enterprise can get the best possible experience interacting with the software while deriving additional value for their respective organizations. 

Increased Productivity 

SAP Fiori allows users to have fast, direct access to relevant information and applications. It provides a set of apps that are used in regular business functions like work approvals, financial apps,  calculation apps, and various self-service apps. Due to its personalization features, users define what apps should be made available on their homepage. This functionality is crucial in helping users decide what needs to be done next, as well as to take quick and informed actions. Early Fiori adopters have reported a reduction in both task completion times and task repetitions per day.  

Adaptability across devices 

SAP Fiori users can access business-critical applications on any device without compromises. The main driver of this development is the proliferation of smartphones and tablets, with their easy-to-use and flexible UIs. Rather than provide maximum functionality, there is demand for a comfortable user experience that puts focus on the consumer from these UIs. SAP Fiori enables multiple device applications that allow users to start a process on their desktop/laptops and to continue that process on a smartphone or on a tablet. 

Timely Notifications and Analytics 

SAP Fiori provides unmatched transparency on items that require a user’s attention. Users are able to handle many different SAP business tasks, such as raising and tracking purchase orders, managing invoicing processes, or watching out for new business opportunities. Fiori apps are categorized into transactional, analytical, and factsheet applications. Where the transactional apps are used to execute business tasks; factsheets provide a 360-degree contextual view of business objects, and analytical apps analyze and evaluate business KPIs in real-time. Alerts on Fiori are also color-coded based on their level of urgency, allowing prompt action by the users. 

Increased User Satisfaction 

Lastly, Fiori creates a positive and motivating experience for the user during use as well as before and after. When SAP Fiori is combined with the power of the SAP HANA, it provides exemplary application response and query execution time, improving overall user satisfaction. For SAP users at SKF, a global bearing manufacturing powerhouse, their transition to SAP S/4 Hana and use of Fiori has been quite transformative for their operations. First, the company has reported a reduction in the time taken on system-related work by 70%. Besides, the error rate in the first month after go-live is reported to have gone down from 23% to 0%. Such is the power of the new SAP Fiori UX, currently available with S/4 Hana deployment.